Saturday, January 23, 2010

Salt in the Wound

Seems like my PC and I have something in common this winter.  We're both prime targets for viruses.  At least I'm at the light end of the scale this year - all I have now is a low grade cold that'll stick with me through the end of spring.

My PC, on the other hand, has been hit in a major way twice in the past few months.  I'm just happy that the latest bug didn't start popping up nasty sites like the first one did.  But even so, it's not much fun having your PC shut down randomly and there's nothing you can do to stop it.  You have 60 seconds to exit from whatever you're working on or you say bye-bye to it forever.

But that's not the most annoying part.  Yesterday I couldn't even get on the internet, so this morning I called my service provider for help.  As you can imagine I was overwhelmingly surprised to hear a sickly-sweet recorded voice telling me that they were currently experiencing high call volumes and the wait time was through the roof.

But even that I could deal with.  Speaker phones are great.  What raised my eyebrows was the enthusiastically helpful recording that announced I could get faster service by visiting their FAQ section online at www.blahblahblah...  It was my privilege to hear that eight times while the recording cycled.

Sets you up perfectly to react in a pleasant manner to the actual live voice when you do finally make it to the top of the wait list.